Spinobon Casino Privacy Policy

At Spinobon Casino, we are fully committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit and use our platform at https://spinobon.com. By accessing our services — including the spinobon online casino, the spinobon login app, or any related features — you acknowledge that you have read and understood this document. We encourage you to review it carefully before creating an account or making use of any spinobon casino bonus offers.

1. Who We Are

We are SAPIRANGA S.R.L., a company incorporated in Costa Rica (registration number 3102930862), with our registered office in San Jose. Payment processing services are handled through our subsidiary, DASTARTA LTD, registered in Cyprus. Together, we operate Spinobon Casino and are responsible for your personal data as described in this policy. If you have any questions, you may contact us at support@spinobon.com.

2. Information We Collect

When you register and use Spinobon Casino, we may collect the following categories of personal information:

• Full name, date of birth, and contact details (email address, phone number)
• Residential address and proof of identity documents
• Payment and transaction data, including crypto wallet addresses (BTC, ETH, LTC, XRP, BCH, DAI) and card details (Visa, Mastercard)
• Login credentials and account activity, including spinobon login history
• Device information, IP address, browser type, and session data
• Gameplay history, tournament participation, and bonus usage including spinobon promo code redemptions
• Communications you send us via live chat or email

3. How We Use Your Information

At Spinobon, we use the information we collect for the following purposes:

• To create and manage your account, including verifying your identity and processing deposits from EUR 20 and above
• To process withdrawals through methods such as eZeeWallet, bank transfer, and cryptocurrency
• To deliver our casino services, including slots, live casino games, and tournaments via the Spin Arena
• To apply any spinobon no deposit bonus, spinobon promo code free spins, or other spinobon promotion you may activate
• To manage our Bonus Shop and VIP loyalty programme, including tracking XP and Season Points
• To send you service-related communications and, where you have consented, marketing messages
• To comply with legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) regulations
• To detect and prevent fraud, cheating, or any misuse of our platform

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing is required to provide you with our services under our Terms and Conditions
• Legal obligation: We are required to process certain data to comply with applicable laws and regulations
• Legitimate interests: We process data where it is in our legitimate interest to operate and improve Spinobon Casino
• Consent: Where required, we rely on your explicit consent, such as for direct marketing communications

5. Sharing Your Information

We do not sell your personal data to third parties. However, at Spinobon we may share your information with trusted partners in the following circumstances:

• Payment processors and banking partners, including DASTARTA LTD (Cyprus), to handle transactions
• Game providers such as Microgaming, Play'n GO, Betsoft, Booongo, and live providers including Lucky Streak and Absolute Live Gaming
• Identity verification and KYC compliance services
• IT infrastructure providers, analytics tools, and customer support platforms
• Regulatory authorities and law enforcement bodies where required by applicable law

All third parties we work with are contractually bound to protect your data and use it solely for the purposes we specify.

6. Cookies and Tracking Technologies

Our Spinobon Casino website uses cookies and similar tracking technologies to enhance your experience. These help us understand how players navigate our platform, remember your preferences, and ensure that features such as the spinobon casino login work correctly. You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our services, including the spinobon login app and desktop platform.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law or our internal policies. In most cases, this means we keep records for a minimum of five years following the closure of your account, in accordance with AML obligations. When data is no longer needed, we securely delete or anonymise it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by us at Spinobon:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete information
• Right to erasure: You may request deletion of your data, subject to our legal obligations
• Right to restriction: You may ask us to limit how we process your data in certain circumstances
• Right to object: You may object to processing based on legitimate interests or for direct marketing
• Right to data portability: You may request your data in a structured, machine-readable format

To exercise any of these rights, please contact our support team at support@spinobon.com. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will delete it immediately and close the associated account. We implement age verification checks as part of the spinobon casino online registration process to prevent underage access.

10. Security of Your Data

We take the security of your personal information seriously. At Spinobon Casino, we implement industry-standard technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These measures include encryption of sensitive data, secure server environments, and access controls limiting who within our organisation can view your information. However, no system is entirely immune to risk, and we encourage you to use strong passwords and protect your account credentials.

11. International Data Transfers

As Spinobon operates internationally, your data may be transferred to and processed in countries outside your country of residence, including Costa Rica and Cyprus. In such cases, we take appropriate steps to ensure that your data is protected in accordance with applicable privacy standards. By using our services, you consent to these transfers as described in this policy.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify you via email or a prominent notice on our platform. Your continued use of Spinobon Casino following any such update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please do not hesitate to reach out. Our team is available 24/7 via live chat on our website or by email at support@spinobon.com. We are here to help and will always do our best to address your concerns promptly and transparently.